Privacy policy

Last Updated: July 30, 2025

AUREY (“we”, “our”, or “the Company”) is committed to appropriately managing personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, and manage personal information in connection with our online store and related services (“the Services”).

1. Collection of Personal Information

We may collect the following types of information as necessary for providing our Services:

  • Name, address, phone number, email address, and other contact information
  • Payment information such as credit card details and transaction records
  • Purchase history, return/exchange history, and customer support records
  • Device information, IP address, cookies, and access logs

2. Purpose of Using Personal Information

  • To process orders, ship products, and handle returns or exchanges
  • To provide customer support and respond to inquiries
  • To improve our Services and provide information on new products or promotions
  • To prevent fraudulent or illegal activities and ensure security
  • To comply with legal obligations and respond to lawful requests

3. Disclosure of Personal Information to Third Parties

We do not disclose or provide personal information to third parties without your consent, except in the following cases:

  • When sharing with payment processors, delivery companies, or other service providers necessary for the operation of our Services
  • When required by law or legal authorities
  • When necessary to prevent fraud, unlawful activities, or protect the safety of our users

Our Services are operated on the Shopify platform, and Shopify Inc. and its affiliates may host or process data for operational purposes.
For more information, please review the Shopify Privacy Policy here.

4. Use of Cookies and Similar Technologies

We use cookies and similar technologies to improve user experience and analyze site usage.
If you prefer to disable cookies, you may do so through your browser settings; however, some features of the site may not function properly.

5. Management of Personal Information

We take appropriate security measures to prevent leakage, loss, or unauthorized access to personal information.
Personal information is retained only for the period necessary to fulfill the purposes outlined above or as required by applicable laws.

6. Contact Regarding Personal Information

For requests regarding disclosure, correction, deletion, or inquiries about this Privacy Policy, please contact us at:

Email: info@r-inc-official.com
Address: 1-26-27 Minami-horie, Nishi-ku, Osaka-shi, Osaka 550-0015, Japan

7. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time due to changes in legal requirements or operational needs.
Any revisions will take effect once posted on this page.